[tlinux-users 00508] Re: Device not accepting address, error -110 and others

[Chris Hermansen]

Leandro, can you revert to an older kernel / older distribution and see 
if the problem goes away?  You might be able to use a Live CD, eg Ubuntu 
9.10 or Ubuntu 9.04.

The reason I suggest this is that I am struggling with latency problems 
in the latest Ubuntu 10.04 that I never had in 9.10 or previous, and 
when I revert sure enough the problem goes away.

On 10-07-14 08:22 AM, Leandro Melo de Sales wrote:
> Hi list,
>
> Toshiba Laptop M750 (Part No: PPM75U03W02R)
>
>     Since I updated to some of new linux kernels versions, I started
> to experimenting many problems with my usb devices and internal hub, which
> makes
> my computer works in a very strange manner. Researching on this
> direction on the web, I noticed that many people have the same/similar
> problem as mine, where always linux kernel kprints the following
> message to the dmesg output using this template: usb X-X: device not
> accepting address XX, error -XXX.
>       I have talked to many kernel developers on the web, including usb group
> with not direct success to solve my problem. The errors mentioned below
> (followed by some additional information for debugging) are happening with
> my laptop and I'm very concern that it is a hardware problem, but I need to
> confirm and so prove that it is a hardware problem and then contact Toshiba
> Support and send it for repairing, since it is still under warranty, but I
> don't have windows installed in my machine anymore. Based on what kernel
> guys told me, error -110 occurs when the computer it try to "contact" a usb
> device and it does not get a reply, and so that -110 indicates a timeout.
>      I already tried to boot my kernel with "acpi=off" and/or "pci=noapic",
> as kernel developers suggested, but the problem persists. I have also tried
> to change the descriptor timeout parameter of the usbcore module, test it
> again but I'm still getting the error -110.
>
>      Please, if someone can help me, any suggestion/tip will be greatfully
> accepted. Thank you!
>
> Kernel version:
> # uname -a
> Linux leandro-laptop 2.6.32-23-generic #37-Ubuntu SMP Fri Jun 11
> 08:03:28 UTC 2010 x86_64 GNU/Linux
>
> Example of dmes output:
>
> [ 2029.790225] usb 7-1: new full speed USB device using uhci_hcd and address
> 10
> [ 2044.910100] usb 7-1: device descriptor read/64, error -110
> [ 2060.140082] usb 7-1: device descriptor read/64, error -110
> [ 2060.370101] usb 7-1: new full speed USB device using uhci_hcd and address
> 11
> [ 2075.492621] usb 7-1: device descriptor read/64, error -110
> [ 2090.720082] usb 7-1: device descriptor read/64, error -110
> [ 2090.950089] usb 7-1: new full speed USB device using uhci_hcd and address
> 12
> [ 2101.370344] usb 7-1: device not accepting address 12, error -110
> [ 2101.490132] usb 7-1: new full speed USB device using uhci_hcd and address
> 13
> [ 2111.910085] usb 7-1: device not accepting address 13, error -110
> [ 2111.910123] hub 7-0:1.0: unable to enumerate USB device on port 1
> [ 2112.034915] usb 7-2: new full speed USB device using uhci_hcd and address
> 14
> [ 2127.150161] usb 7-2: device descriptor read/64, error -110
> [ 2142.380160] usb 7-2: device descriptor read/64, error -110
> [ 2142.610230] usb 7-2: new full speed USB device using uhci_hcd and address
> 15
> [ 2157.730188] usb 7-2: device descriptor read/64, error -110
>
> lspci output:
>
> 00:00.0 Host bridge: Intel Corporation Mobile 4 Series Chipset Memory
> Controller Hub (rev 07)
> 00:02.0 VGA compatible controller: Intel Corporation Mobile 4 Series
> Chipset Integrated Graphics Controller (rev 07)
> 00:02.1 Display controller: Intel Corporation Mobile 4 Series Chipset
> Integrated Graphics Controller (rev 07)
> 00:03.0 Communication controller: Intel Corporation Mobile 4 Series
> Chipset MEI Controller (rev 07)
> 00:19.0 Ethernet controller: Intel Corporation 82567LM Gigabit Network
> Connection (rev 03)
> 00:1a.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB
> UHCI Controller #4 (rev 03)
> 00:1a.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB
> UHCI Controller #5 (rev 03)
> 00:1a.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB
> UHCI Controller #6 (rev 03)
> 00:1a.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2
> EHCI Controller #2 (rev 03)
> 00:1b.0 Audio device: Intel Corporation 82801I (ICH9 Family) HD Audio
> Controller (rev 03)
> 00:1c.0 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express
> Port 1 (rev 03)
> 00:1c.2 PCI bridge: Intel Corporation 82801I (ICH9 Family) PCI Express
> Port 3 (rev 03)
> 00:1d.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB
> UHCI Controller #1 (rev 03)
> 00:1d.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB
> UHCI Controller #2 (rev 03)
> 00:1d.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB
> UHCI Controller #3 (rev 03)
> 00:1d.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2
> EHCI Controller #1 (rev 03)
> 00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev 93)
> 00:1f.0 ISA bridge: Intel Corporation ICH9M-E LPC Interface Controller (rev
> 03)
> 00:1f.2 SATA controller: Intel Corporation ICH9M/M-E SATA AHCI
> Controller (rev 03)
> 01:00.0 Network controller: Intel Corporation Wireless WiFi Link 5100
> 03:0b.0 CardBus bridge: Ricoh Co Ltd RL5c476 II (rev ba)
> 03:0b.1 FireWire (IEEE 1394): Ricoh Co Ltd R5C832 IEEE 1394 Controller (rev
> 04)
> 03:0b.2 SD Host controller: Ricoh Co Ltd R5C822 SD/SDIO/MMC/MS/MSPro
> Host Adapter (rev 21)
> 03:0b.4 System peripheral: Ricoh Co Ltd R5C592 Memory Stick Bus Host
> Adapter (rev 11)
> 03:0b.5 System peripheral: Ricoh Co Ltd xD-Picture Card Controller (rev 11)
>
> lspci -vvv output for usb hubs:
>
> 00:1d.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB
> UHCI Controller #1 (rev 03)
>         Subsystem: Toshiba America Info Systems Device 0001
>         Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
> Stepping- SERR- FastB2B- DisINTx-
>         Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium>TAbort-
> <TAbort-<MAbort->SERR-<PERR- INTx-
>         Latency: 0
>         Interrupt: pin A routed to IRQ 23
>         Region 4: I/O ports at cf00 [size=32]
>         Capabilities: [50] PCIe advanced features<?>
>         Kernel driver in use: uhci_hcd
>
> 00:1d.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB
> UHCI Controller #2 (rev 03)
>         Subsystem: Toshiba America Info Systems Device 0001
>         Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
> Stepping- SERR- FastB2B- DisINTx-
>         Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium>TAbort-
> <TAbort-<MAbort->SERR-<PERR- INTx-
>         Latency: 0
>         Interrupt: pin B routed to IRQ 19
>         Region 4: I/O ports at cee0 [size=32]
>         Capabilities: [50] PCIe advanced features<?>
>         Kernel driver in use: uhci_hcd
>
> 00:1d.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB
> UHCI Controller #3 (rev 03)
>         Subsystem: Toshiba America Info Systems Device 0001
>         Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
> Stepping- SERR- FastB2B- DisINTx-
>         Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium>TAbort-
> <TAbort-<MAbort->SERR-<PERR- INTx-
>         Latency: 0
>         Interrupt: pin C routed to IRQ 18
>         Region 4: I/O ports at cec0 [size=32]
>         Capabilities: [50] PCIe advanced features<?>
>         Kernel driver in use: uhci_hcd
>
> 00:1d.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2
> EHCI Controller #1 (rev 03) (prog-if 20)
>         Subsystem: Toshiba America Info Systems Device 0001
>         Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
> Stepping- SERR- FastB2B- DisINTx-
>         Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium>TAbort-
> <TAbort-<MAbort->SERR-<PERR- INTx-
>         Latency: 0
>         Interrupt: pin A routed to IRQ 23
>         Region 0: Memory at ffcfc000 (32-bit, non-prefetchable) [size=1K]
>         Capabilities: [50] Power Management version 2
>                 Flags: PMEClk- DSI- D1- D2- AuxCurrent=375mA
> PME(D0+,D1-,D2-,D3hot+,D3cold+)
>                 Status: D0 PME-Enable- DSel=0 DScale=0 PME-
>         Capabilities: [58] Debug port: BAR=1 offset=00a0
>         Capabilities: [98] PCIe advanced features<?>
>         Kernel driver in use: ehci_hcd
>
> 00:1d.0 USB Controller: Intel Corporation 82801I (ICH9 Family) USB
> UHCI Controller #1 (rev 03)
>         Subsystem: Toshiba America Info Systems Device 0001
>         Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
> Stepping- SERR- FastB2B- DisINTx-
>         Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium>TAbort-
> <TAbort-<MAbort->SERR-<PERR- INTx-
>         Latency: 0
>         Interrupt: pin A routed to IRQ 23
>         Region 4: I/O ports at cf00 [size=32]
>         Capabilities: [50] PCIe advanced features<?>
>         Kernel driver in use: uhci_hcd
>
> 00:1d.1 USB Controller: Intel Corporation 82801I (ICH9 Family) USB
> UHCI Controller #2 (rev 03)
>         Subsystem: Toshiba America Info Systems Device 0001
>         Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
> Stepping- SERR- FastB2B- DisINTx-
>         Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium>TAbort-
> <TAbort-<MAbort->SERR-<PERR- INTx-
>         Latency: 0
>         Interrupt: pin B routed to IRQ 19
>         Region 4: I/O ports at cee0 [size=32]
>         Capabilities: [50] PCIe advanced features<?>
>         Kernel driver in use: uhci_hcd
>
> 00:1d.2 USB Controller: Intel Corporation 82801I (ICH9 Family) USB
> UHCI Controller #3 (rev 03)
>         Subsystem: Toshiba America Info Systems Device 0001
>         Control: I/O+ Mem- BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
> Stepping- SERR- FastB2B- DisINTx-
>         Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium>TAbort-
> <TAbort-<MAbort->SERR-<PERR- INTx-
>         Latency: 0
>         Interrupt: pin C routed to IRQ 18
>         Region 4: I/O ports at cec0 [size=32]
>         Capabilities: [50] PCIe advanced features<?>
>         Kernel driver in use: uhci_hcd
>
> 00:1d.7 USB Controller: Intel Corporation 82801I (ICH9 Family) USB2
> EHCI Controller #1 (rev 03) (prog-if 20)
>         Subsystem: Toshiba America Info Systems Device 0001
>         Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr-
> Stepping- SERR- FastB2B- DisINTx-
>         Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium>TAbort-
> <TAbort-<MAbort->SERR-<PERR- INTx-
>         Latency: 0
>         Interrupt: pin A routed to IRQ 23
>         Region 0: Memory at ffcfc000 (32-bit, non-prefetchable) [size=1K]
>         Capabilities: [50] Power Management version 2
>                 Flags: PMEClk- DSI- D1- D2- AuxCurrent=375mA
> PME(D0+,D1-,D2-,D3hot+,D3cold+)
>                 Status: D0 PME-Enable- DSel=0 DScale=0 PME-
>         Capabilities: [58] Debug port: BAR=1 offset=00a0
>         Capabilities: [98] PCIe advanced features<?>
>         Kernel driver in use: ehci_hcd
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>    

-- 
Regards,

Chris Hermansen · mailto:c.hermansen at telus.net